Balanced Scorecards in 2025: Still Relevant or Outdated?

Are you still using the Balanced Scorecard (BSC) the old way? As a set of KPIs on a PowerPoint?

Well, here is the truth:

• In 2025, the BSC is alive, but it is no longer about quarterly reports. It is about becoming a living strategy system.

Take Unilever in Europe for example. They have expanded their scorecard to include carbon footprint, sustainable sourcing, and employee well-being. The leadership team doesn’t just track revenue. They track how fast they are reducing plastic use or cutting emissions. Those metrics now sit next to financial and customer KPIs.

This is where the magic lies:

• Real-time dashboards powered by AI feed into the scorecard daily.

• ESG & sustainability get equal weight with profit.

• Every employee knows how their role connects to strategy + impact.

Imagine your scorecard not just showing sales numbers, but also:

• % renewable energy used in your operations

• Employee engagement scores in hybrid teams

• Innovation pipeline strength (AI-driven products, new markets)

TSB Takeaway: The Balanced Scorecard is not dead. In fact, it is more relevant than ever. If leaders use it to balance the 4Ps - Profit, People, Planet, and Purpose.

Your Turn

In your organization, is sustainability part of your scorecard, or is it still buried in a CSR report?

DM Indu Singhal on ‪+97150-4567066‬ for a 30-minute free online consultation.